With over 30 years in business DCB Group is now one of Ireland’s leading IT resellers, and while DCB Group boasts a large portfolio of IT products; we are also Ireland’s top Telecoms & AV providers.
We have a product portfolio to suit almost every IT requirement. We have become a single source IT solution for many, be it; corporate entity, governmental body, School, College or SMB.
Our customer range includes top companies across Ireland as well as EMEA corporations. Our industry experts have been recommended and trusted to supply exemplary service.
We have over 100,000 products to choose from. Everything from the smallest memory card to servers, laptops, networking and the most advanced AV solutions are available and from the best of breed of manufacturers.
Our product range encapsulates world class brands, such as; HP, Microsoft, Apple, 3M, Plantronics, IBM, Cisco, APC, Logitech and many, many more.
As we represent world class brands, and offer thousands of products; our ecommerce website is the perfect platform to provide customers with the convenience of researching and comparing an array of products. This also allows our customer the ease of placing an order instantly.
One to One Account Management
One of the most important elements of the DCB Group proposition is customer service, it is the only way we can deliver exactly what you need, when you need it. Our industry experts are on hand to help you fulfil you company’s IT requirements.
Our One-to-One account managers are your route to the exemplary service you demand. They are on hand to advise and point you in the right direction for all of your IT needs as well as to ensure any issues are resolved swiftly and to your satisfaction.
Our ever growing list of customers, enjoy the benefits of:
- One-to-one account management
- Dedicated field based account managers, on hand to help with issues and to assist in finding the right product
- Expert phone based customer service and advice.
- Technical Support & Installation
- Website intranet portal with specific pricing as well as administrative control and ease of ordering online
DCB Group’s Intranet Portal:
Professional IT procurement solution; all at your fingertips
Easy, professional and complete e-commerce solution for your companies IT needs
- Secure ordering rights to prevent misuse; this can be set at company or user level
- You can allow your users to create and send quotes for your approval
- You can decide whether a user can order directly or look for approval from their manager based on the value of the order
Your product portfolio at competitive prices
- Facility to have only agreed products to appear on your site (you decide what products you want your buyers to see)
- Discounted Pricing
- The site will show stock levels, product Images, specifications and accessories and are available in PDF format
- Quick and easy search engine
- Compare products before you order (Specs etc.)
- Full credit terms (PO) or credit card facilities available. You decide what’s more convenient, can be set at company or user level
- Track all orders
- Park orders and place later
- Look a previous purchase and order history
- Account manager available to deal with any queries you may have
Get IT right
Finally, and always on hand, there is the DCB Group Technical Support team, created to make the life of a DCB Group customer that little bit easier by offering appropriate and understandable advice when needed.
Your IT needs, our people